How do you build financial confidence and decision-making skills across teams — in a way that’s practical, engaging, and relevant?
For William from Hager Group, the answer was the Customer Value Challenge simulation by MEGA Learning. In a recent interview, he shared how this immersive training exceeded expectations and helped his teams feel ready to act — not just learn.
Real-World Relevance
“It’s a perfect representation of the market reality we live every day.”
That’s how William sums up the power of the simulation. Rather than relying on theory, the Customer Value Challenge puts participants in control of a company, facing competitive, high-stakes decisions across finance, marketing, and operations.
Clear, Positive Impact
The results speak for themselves:
“We reached a Net Promoter Score of 63 — which is very, very good.”
The feedback was overwhelmingly positive. Participants especially valued the competitive environment, the immediate feedback from MEGA Learning’s facilitators, and the chance to make real-time decisions that impact performance.
Tailored to Their Needs
William had a specific goal: to strengthen the financial understanding of his teams. MEGA Learning delivered.
“It was 100% adapted to our needs.”
The flexibility of the program allowed it to align perfectly with Hager Group’s learning objectives — from core financial principles to profitability levers.
A Rich Experience Participants Loved
“They feel more confident to activate different profitability levers in their daily work.”
“It’s a real facilitator for improving our efficiency and financial results.”
William also praised the user-friendly and rich interface, which kept teams engaged and invested throughout the simulation. It wasn’t just informative — it was fun and competitive.
Exceptional Support
From onboarding to facilitation, MEGA Learning’s customer service made a difference.
“Having direct feedback from the MEGA Learning supervisor really helps.”
That real-time guidance ensured every participant understood not just what to do, but why it mattered — and how it connects to their daily roles.
Conclusion:
If your goal is to equip teams with actionable financial skills in a way that’s engaging, competitive, and rooted in real-world decisions, simulations like the Customer Value Challenge are a game-changer.
🎥 Watch William’s full testimonial here:
https://www.youtube.com/watch?v=tptzn65gpB0
